IT System Administrator Home Office

JOB DUCK IS HIRING AN IT SYSTEM ADMINISTRATOR



Job Duck is a virtual staffing company currently hiring virtual Intake Specialists. Employees work from their homes and are matched to a single U.S.-based business.



The IT System Administrator is responsible for maintaining the efficient functioning of our organization's IT systems and infrastructure. This includes overseeing the installation and upgrading of new hardware and software, troubleshooting to resolve any IT system issues, and evaluating potential threats to the Company.



Monthly Compensation: 1500 USD.





Duties and responsibilities will include, but are not limited to the following:



- Setting up and maintaining computer hardware, software, and applications to align with company objectives and standards.

- Implementing security protocols and procedures to mitigate potential threats.

- Managing user accounts by creating, modifying, and deleting them, along with overseeing permissions and access levels.

- Monitoring system performance, identifying, and resolving performance issues.

- Documenting processes, backing up, and archiving data for data recovery contingencies.

- Developing data retrieval and recovery protocols.

- Providing training to company employees.

- Offering IT support to end-users and IT staff, serving as an escalation point from tier 1 support.

- Collaborating with the Information Security Administrator to enforce and sustain security measures like firewalls, antivirus software, and access controls against cyber threats.

- Managing and deploying O365 applications such as Exchange Online, MS Teams, and SharePoint Online.

- Troubleshooting and resolving Azure services-related issues.

- Managing user accounts in authentication platforms like Okta and ensuring data integrity within our Azure Active Directory environment.

- Maintaining Azure and Office 365 profiles and subscriptions.

- Staying updated with IT administration advancements and best practices



Skills:

- Analytical Skills

- Problem-solving ability

- Strong interpersonal skills

- Technical proficiency

- Troubleshooting expertise

- Effective communication

- Teamwork capabilities

- Organization & time management proficiency

- Attention to detail

- Conflict resolution skills

- Learning agility

- Adaptability



Qualifications

- Bachelor?s degree or diploma in IT, computer science, engineering, or related field, or relevant certifications like COMPTia certification.

- Minimum of 2 years of experience in a similar role.

- Proficient in Microsoft technologies including Word, Excel, Exchange Online, O365, Teams, and SharePoint, as well as other IT systems such as ERP systems, OKTA, and Azure AD.

- Proficient in implementing best practices in IT administration and system security.

- Familiarity with Workday is beneficial but not a requirement.

- Your own reliable and updated PC, a headset, and good internet speed(at least 30mb/s).





We encourage you to apply now! Are you looking for a work-life balance? Duck for it!

Every candidate has to pass each step in our application process to become part of our team.