HR Manager Client Success

- Performance Management & Employee Relations Support and execute performance management processes in partnership with CPO and clients
- Draft, administer and report to Human Resources Manager written warnings, corrective action documentation, and performance improvement plans (PIPs) for documentation and payroll changes
- Conduct employee relations investigations and document findings appropriately
- Ensure employee concerns are handled confidentially and aligned with company policies
- Serve as a primary HR point of contact for US clients on day-to-day employee matters
- Communicate HR actions, processes, and outcomes to clients professionally and timely
- Help ensure HR practices align with client expectations while maintaining compliance with local labor practices